the people are verizon are worthless. Are you kidding me? You WORK at verizon and you don’t know anything about the Palm Pixi and/or whether it’s worth trading it in for the Blackberry Bold?
So, since my Pixi is broken, will they also be sending me a new battery? Oh, you don’t know. Do you know how long it’s going to take for a new one to get here? No? What about whether the Bold has a mobile hotspot? Of course you don’t know.